Shipping and Returns
Free Shipping Updates
We are pleased to offer complimentary shipping on all orders of $99 USD or more (before taxes and after discounts), shipped to major locations across Canada.
Shipping
Black Sheep Organics ships via Canada Post or UPS. All orders require 1-2 business days of processing time to be picked, packed and prepared for shipping, unless otherwise noted. Should orders require additional shipping charges customers will be contacted before any such charge is added.
Do you ship to my country?
Shipping options will be available at check out. For other country not listed online, feel free to send your shipping inquiries to our email sales@blacksheeporganics.com for more information.
Returns
At Black Sheep Organics, our aim is to ensure 100% satisfaction. We accept returns of unused and unopened products within 30 days of purchase for a full refund (less any shipping charges). Returns can be made to our Richmond offices via mail. Please note that return shipping costs are at your own expense. Please contact sales@blacksheeporganics.com before making a return. One of our team members will reach out to you as soon as possible with the next steps. Be sure to include: Your name, your order number, the items you wish to return, and the reason for the return. Other than the general return rule, in some circumstances, we can handle returns on a case-by-case basis with the ultimate goal of making our customers happy. Slight color variation on natural occurring ingredients are not a quality defects.
In the event of goods damaged during shipping, please contact sales@blacksheeporganics.com
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